The compressor motor was very loud. Compressor out in my unit. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. LG needs to be investigated thoroughly. Purchased in 2018. So disappointed in this product! But he didn't bother to check anything - same "not cooling" is happening. I have been actively using the fridge for 3 months. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. He informed me that while the part was free, it would be $705 for the repair to be made. going to cost you $20 in fuel. Repairman came and steamed all of the ice off of the back and put it back together again. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. I had no idea the problem with these compressors was so bad and for so long. You got it, I would have to pay again. This mode is navigated by pressing two buttons on the display panel. Refrigerator stopped working March 2020. However in less than two years the compressor died on our new expensive Kenmore elite. The parts are still on back order and now the freezer quit. Sears has TERRIBLE customer service. So I guess I will have to unload it for the second time and wait 24 hours. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. I was trying to get a expedited dispatch. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. We bought our LG model number. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! My husband and I purchased an LG French door refrigerator January 25, 2021. Both read 60' Fahrenheit. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. He mentioned these go bad all the time. Arrived on 9-8-21. I called local repairmen but they said only Sears can fix it under warranty. Someone needs to be held accountable! I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. now the ice maker fan has another error. The ice maker stopped working; fridge is no longer cooling. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. I just had the same issue as Jayme. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. If there is class action, what do we need to be part of it? Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. It is still covered under manufactures warranty but does not cover food loss. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. Compressor number TCA38151706? The Kenmore Elite 30.6 cu. My LG refrigerator Went out the compressor is bad. Frustrating no accountability. Call Sears they want money and get in a monthly paying program to get service contract. Wonder why they are going out of business.hmmm. We were concerned and called a repairman out. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. I bought a Kenmore elite model number 253.44743110 from sears. It had stopped cooling. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. sears is junk. Ft. Ridiculous!!! For a new refrigerator every year, someone has to take responsibility!!!!! Kenmore/LG are aware of it and they need to replace these units! July 20, 2022, the refrigerator stopped working, food ruined. Step 3: Install the New Compressor. I would also have to pay the labor charge in excess of $300. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. In 2016. I purchased a 3 door kenmore with filtered water through the door. After reading what everyone has gone thru, I dont know if I want them to come out now. Im senior on social security. It replaced a "cheap" fridge that was still working 10 years after we bought it. I am also stuck with a $3000.00 piece of junk. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Well this lady has learned a valuable lesson. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Somebody should be held accountable as many people have said. Repair would over $800, even with compressor part replacement covered. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Sold as the top of the line Kenmore fridge for $3000. Can't get an appointment for 3 weeks. One even went so far as to say they wouldnt touch it with a 10 foot pole! Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. Add me to the Class action lawsuit. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Within 3 years the compressor went bad. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. We tried to buy a replacement, . The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". 795.7519240 . I had an independent appliance repairman come on Sunday September 9, 2018. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. So far 2 1/2 weeks without refrigerator. I will have over $4000 in refrigerators in two years. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. Sears, BEware i will be filling a lawsuit against your company once all this settles. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. i went food shopping, came home put it all away. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Rented a small fridge ( 60.00 for 2 weeks). The freezer seemed to not be cooling very well. I called the number and was taken back to Sears who said that the fridge is not under warranty. We called a repair person and they didn't know what to do because it was intermittent. COMPRESSOR wnt out 10 weeks ago. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Our fridge was no longer cooling on October 22. I didn't think I needed to buy it because most refrigerators last longer than a year??? I have a Kenmore Elite model 795.72059.112 frig. We purchased the extended warranty through Sears. They sent three repairman to fix it. I would like an reimbursement for this repair. Our 4 1/2 year old Kenmore Elite just stopped working. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. They would not take responsibility and would not put me through to Customer Relations. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. He replaced the part and mentioned that it may not work and something major could be wrong. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. November 2018 it just stopped cooling. Now it is almost 5 years old and the compressor is out. Now 4 yrs later ime paying more for a crappy Refrigerator. How can I find help? GREEDY SAPS! If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. I have thrown more food away in the past year, limping this thing along. Kenmore 94293 4.4 cu. It is not working. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. 210) everything was good until 4 months ago when the ice maker stopped working. We need another lawsuit but apparently LG has filed bankruptcy. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! The whole inside of the bottom freezer draw forms a layer of ice. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Lg said we had to contact Sears. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. The compressor went bad. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. I am highly disturbed by this. Actually the main issue is the lack of customer service / help from LG and A&E. I was sent to the recall group to check if this model was covered. Did my time to file a claim expire? Nope, didn't have $ to get fixed. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. this refrigerator is less than 5 years of purchase. Removed back panel and verified compressor is an LG FLB075LANA. But just want to let everyone know what a defective product this is. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. The local guy told me that I should expect the new compressor to last 3-5 years. Steer away from Kenmore. Sears said sorry, no warranty. He was retired and had just found out he had a terminal illness. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. We should do this every year until we get a judge that holds these guys accountable. Compress and Board bad and air filter is difficult to replace. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. It's only been a few years. Kenmore 95683 3.1 cu. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. Tried to cut back. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. 795.72493.611 was the model number. If you have had a similar experience. So now how do we file for the lawsuit. The following Monday we waited for the repair man for most of the day. We have had two technicians out, one put freeon in but it seems to run all the time. The part arrived but I had to wait few days before it would be installed. The refrigerator stopped working. We bought a Kenmore Elite LG refrigerator. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Mini Fridges. Please add us to you class action lawsuit! Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. None available. Ill never buy another Kenmore or LG product. Worse encounter appliance wise I have ever been a part of. Was told the compressor overheated & refrigerant leaked out. I think they knew exactly what was going on and I am ready to fight for what I think is right. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. My compressor stop working after 2 years. I'm being told the compressor is on back order so it could be a while. We have been living out of a cooler for more than two weeks. Purchased 5/10/13, and we have had to go purchase another refrigerator. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Sears Kenmore model # 795.72493.611. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! The tech came out and said nothing was wrong. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Stopped cooling June 28, 2018. He advises purchasing a new refrigerator. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. Model # 79574307810. Notice ice wasn't being made & freezer not cold. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Kenmore Elite Bottom Freezer 795.74022.412 fridge staying cool, but not fully freezing ice pops, ice cream. The sell crapy items and don't offer support. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! Called Sear Service and was told the soonest someone could come out was 5 days later! Unbelievable. We will never buy from LG or Kenmore! I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. At the same time start looking for a new fridge. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. I hope you all lose your shirts when the consumers get done with you. BUT ON SALE FOR $500. I will continue to search for submitting a proper claim. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Refrigerator stopped cooling on August 28, 2020 while still under warranty. What a rip off, these foreign products are to the American Consumer. I bought a Kenmore Elite Trio in 2006. If you are thinking of buying a new fridge, beware of these models for sure. Model 795.73133.410. Last year (5/18) we had to replace the compressor and condenser. The fridge stinks and we have lost over $1000 of food. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Have not seen this # in previous recall notices. Had it four year now having that problem. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Now in under 2 years the compressor failed according to the technician and parts are on order. Would like to know what if anything is being done about this??? I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. It is alleged that the compressors fail on the refrigerators within the first ten years of use. The Refrigerator Door Hinge Bushing top door base broke. We call Sears to have a service person come out and make the repairs. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. This Refrigerator quit working on 2/23/19. Tech took one look at the 1-page warranty and stated it was not covered. He removed the drawer, used a hairdryer to melt the ice. It's a LEMON! To repair is $1000 even though Sears only warrants the compressor. It just now quit cooling. I called the corporate office this morning and was sent back to the same customer service number. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . We purchased our Kenmore Elite 75043 24 cu. The last refrigerator I bought is still running after 16 years with no problems at all. Same story here. I wish I would have known better. Wow. Then they kept switching me from one department to another without resolution. Sears products and LG as gone down hill. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Had to buy another Refrigerator. We are saving for new appliances, it's like trying to save for an old used car. This is ridiculous especially seeing that they have known about these compressors for quite awhile! The part was backordered. Kenmore Elite Refrigerator model 795.74023.411 Bought Kenmore Elite refrigerator model 795.74023.411 on 1/8/2016 for $2599.99 on 6/4/2020 it stopped cooling. He said that LG/Kenmore appliances are complete garbage! I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. We have photos of the thermometers and of all the defrosted food. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! I am extremely unhappy. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. You'll find it at . You can remove tube and unfreeze and replace and it will freeze back up again. This kind of money is not disposable. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). No longer under warranty. Would love to joing a class action suit against Sears/Kenmore. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Took 3 repair calls to fix no parts untrained tech. I mean the same repair guy. I SHOULDNT BE HAVING THESE KIND OF ISSUES. I need help. I purchase a Kenmore Elite refrigerator in 2016. 36mo to pay off. All meats, and some vegetables going baby ever since. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. Compressor is LG model 72053 301B0434. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Gave Model and Serial number. Now I'm reading about faulty compressors and other things. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. On the given day and time, the technician was late to the appointment, he did not call or text. The first two said that serious and Kenmore should just take this one back and replace it with a new one. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? I believed that Kenmore was one of the best now I believe they re the worst. I said yes you said that last week. Now, unplug the refrigerator's plug from the wall outlet. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Kenmore kept saying Warranty and I kept saying Recall. Vicksburg Junction, Arizona. First ever large purchase from Sears and financed on first credit card. There has been multiple recalls, lawsuits etc for years. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. The first is model# 596.72003016. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Everything was defrosted. I called the automated system to schedule a technician to come to our home. I think we would be better off going somewhere els. LG quality has been horrible. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. This unit is made by LG. I am interested in any information on a class action suit regarding this particular product. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Who knew you should research lawsuits before purchasing a refrigerator!!! Says it will cost $659 to repair, but he didn't address the rest of the issues. These kenmore elite refrigerators model 795 recall are energetically classified based in the percentage of consumption they have for the average. A: Your Kenmore refrigerator should still work. My repair guy told me there was a civil lawsuit going on. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! LG has scheduled repair FOUR days from now. now take that same 1000 lbs and put it in a car. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011.
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